What are consumer-directed services at Delta Center?

Delta Center

When it comes to the care you need in daily life, you know best. That’s why Delta Center provides and supports consumer-directed services (CDS).

This program is designed for adults 18 years and older who are eligible for nursing home care to retain the services of a personal attendant. Rather than a state agency, the patient chooses their care provider and directs their care. While similar to in-home services, CDS doesn’t include any task performed by a licensed professional, like a nurse providing medication.

State and federal funds pay for services through MO HealthNet (Medicaid).

Who qualifies for consumer-directed services?

To qualify for consumer-directed services, you must have Missouri Medicaid/MO HealthNet and meet a certain Level of Care (LOC) to be eligible for consumer-directed services. Meaning you must be willing and able to direct their care. Individuals who cannot, like those with Alzheimer’s, are not eligible.

If you are unsure of the eligibility status of yourself or a loved one, reach out to us at Delta Center by calling our Information and Referral Hotline at 636-926-8761, extension 228, or you may contact us by email at [email protected].

What can consumer-directed services help with?

Whatever you may need in your daily life, customer-directed services can help you. Your CDS case manager

  • Housekeeping
  • Laundry
  • Meal preparation
  • Grooming
  • Bathing and dressing
  • Errand transportation
  • Shopping

Your level of care (LOC) will be determined through an assessment conducted by the Department of Senior and Disability Services. This assessment measures various medical, physical, and mental abilities or challenges.

Delta Center will help you find the best attendant for your needs

At Delta Center, we are dedicated to helping you get the help you need when you need it. We will work with you to prepare for your assessment, as well as train and support you in:

  • Advocating for your needs
  • Screening applicants
  • Interviewing applicants
  • Managing your MO HealthNet requirements
  • Scheduling and supervising your attendants

Your safety is our top priority. On your behalf, we will manage the following for you:

  • Criminal and abuse/neglect background checks on attendant candidates
  • Processing time sheets and payroll for your attendant(s)

Get started with your consumer-directed care today
Contact our CDS Intake Specialist at 636-926-8761.